WHAT IF I HAVE AN OUTSTANDING CREDIT DEFERRED FROM A PREVIOUS YEAR?
Any outstanding credit can be used towards hotel, event or ticket packages in 2024. Your credit link for 2024 will be resent via email by the end of January 2024. Any remaining credit will be visible, valid, and acceptable via your unique credit link. Please note that you may need to select "Activate Credit" at the top of the screen if you previously used a portion of your credit balance. Feel free to email us at email@example.com with any further questions or concerns regarding deferred credits.
I HAVE QUESTIONS ABOUT COSTUMES/BANDS OR AS A VENDOR AT THE CARIBBEAN CARNIVAL?
To contact the organizers of the Grand Parade, for parade tickets or to receive vendor information please visit: https://torontocarnival.ca/.
I will be flying into Toronto. What is the best mode of transportation to my hotel?
I live outside of Toronto. Are there any special transportation services available for travel into the city?
What official documentation is required to enter Canada?
If you are travelling into Canada from the United States, you are required to bring a valid passport and you cannot have a criminal history. As of October 2022,
For all travellers entering Canada by air, land or marine mode:
- Proof of COVID-19 vaccination is not required
- Pre-board testing is not required, except:
- COVID-19 pre-entry and arrival tests are not required
- Quarantine after you enter Canada is not required
- Using ArriveCAN is not required
What is the most efficient way to get around the city when attending Caribana events?
For $3.35 per adult fare (one way) the TTC (Toronto Transit Commission) is your best means of transportation while in Toronto. Use their convenient Trip Planner tool to pre-plan all of your routes during Caribana.
Those considering driving should be aware that the festival requires numerous road closures and restrictions, making it more difficult to get around by car.
How close are the hotels to the Caribana nightlife events?
All of the hotels included in our hotel packages are located in close proximity to the Caribana nightlife events. While most nightclubs are located within walking distance, you may also decide to take a short cab ride to your destination.
Are the hotel prices advertised on the website the cost per night?
NO! Please note that the prices listed on the website indicate the total cost per person (pre- tax) of your entire stay. This price entitles each guest to hotel accommodations for two, three, or four nights, depending on the package selected, as well as tickets to CaribanaToronto events.
What is the difference between the Exclusive and Value hotel packages?
The Exclusive packages are our most popular packages. The Exlusive packages allow you to choose from more nightlife event options and also include daylife event tickets. The Value packages only include one nightlife event ticket per person, per night.
I want to pay via portion payments. How do I ensure that my guests will be assigned to the same hotel room as me? Do you offer payment plans/deposits?
Am I able to put down a deposit on my hotel room in order to reserve it?
No. If you are paying in portion payments, each member of your group must pay for their portion in full before the hotel room will be reserved. We advise all guests to complete their payments as early on as possible in order to avoid disappointment in the event that a hotel sells out.
Do the hotels offer wireless Internet?
Yes, all of the hotels offer wireless Internet. However, some hotels may charge an additional fee for Internet access.
Where will the Caribbean Carnival Parade begin and end?
For parade route information and tickets please visit www.torontocarnival.ca.
Is American currency accepted in Canada?
Only some Canadian merchants accept American currency. Please note that all currency will be converted based on the current day’s exchange rate.
CaribanaToronto events will accept USD at the door for admission tickets. It is up to the venue to accept USD once inside.
WHEN IS THE LAST DAY TO BUY hotel packages and TICKETS?
All caribana event tickets are sold while supplies last.
The final day to purchase event packages is May 15th, 2024.
The final day to purchase hotel packages and/or make contributions towards your hotel packages is 60 days after your initial group payment or May 15th, 2024, after which all unpaid/partially paid bookings may be canceled.